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Frequently Asked Questions
How long does shipping take for my citygrounds order?▼
Standard shipping typically takes 3-7 business days. Once your order ships, we will email a tracking number so you can monitor your athletic gear's journey.
What is your return policy for sports equipment?▼
We offer a 30-day return window for unused items in original packaging. Simply contact our support team to initiate a return or exchange for your purchase.
Which payment methods do you accept at citygrounds?▼
We accept all major credit cards, PayPal, and flexible financing options like Affirm, allowing you to get your sports gear now and pay over time.
How do you ensure the quality of your products?▼
Every product at citygrounds undergoes rigorous quality inspections and comes with a manufacturer warranty, ensuring you receive high-performance gear built to withstand intense athletic use.
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